March 2014

Volume 31, Issue 1

Cross-cultural adaptation, validity and psychometric properties of the Spanish version of the dental satisfaction questionnaire

Authors: A.J. López-Garví J.M. Montiel-Company J.M. Almerich-Silla
doi: 10.1922/CDH_3264Silla06

Abstract

Introduction: No dental patient satisfaction questionnaires have been validated in Spain. Objective: To validate in Spain a translated version of the Dental Satisfaction Questionnaire. Methods: A consecutive sample of 217 patients attending the dental clinic of the University of Valencia was selected. The internal consistency of the questionnaire was analysed using Cronbach´s alpha and the internal structure using principal components analysis. Its reproducibility was tested both by using the test-retest method with 31 patients randomly selected from the sample and by analysis using the absolute agreement intraclass correlation coefficient. Results: Cronbach´s alpha for the questionnaire was 0.56. Seven principal components explain 60% of the variance. Test-retest obtained an intraclass correlation coefficient of 0.92 and the subscales obtained values higher than 0.7. Discussion: The internal consistency of the scale is acceptable. The internal consistency of the pain management subscale is higher than that of the others. The original structure of five subscales is partially confirmed in our version because of quality and access subscales. The reproducibility is very good. Some items of Dental Satisfaction Questionnaire that show low consistency measure expectations that would have little effect on satisfaction scores. Conclusions: The Dental Satisfaction Questionnaire in Spanish can be considered an instrument for studying patient satisfaction in Spain as it has proved viable, has acceptable internal consistency and excellent reproducibility and covers different dimensions of the concept of satisfaction, such as pain management, accessibility, quality, availability/convenience and cost. Key words: patient satisfaction, questionnaire, validation

£10 single article

Other articles in this issue

Article Pages Access
Editorial - Reviews of the literature: Expected standards 2-3 £10 single article
Acknowledgement of Referees 4-4 £10 single article
Dental Public Health in Action - Developing and implementing a fluoride varnish programme for young children in Bradford, UK 5-8 £10 single article
The provision of dietary advice by dental practitioners: a review of the literature 9-14 £10 single article
Dentinal hypersensitivity: a narrative review 15-20 £10 single article
Investigation of bias related to non-return of consent for a dental epidemiological survey of caries among five-year-olds 21-26 £10 single article
Comparison of oral health among older people with and without dementia 27-31 £10 single article
Mothers’ sense of coherence and oral health related quality of life of preschool children in Udupi Taluk 32-36 £10 single article
Development and psychometric validation of a Health Literacy in Dentistry scale (HeLD) 37-43 £10 single article
Cross-cultural adaptation, validity and psychometric properties of the Spanish version of the dental satisfaction questionnaire 44-49 £10 single article
The incidence of cleft lip and palate in a Kurd population: a prospective study 50-52 £10 single article
The significance of motivation in periodontal treatment: Validity and reliability of the motivation assessment scale among patients undergoing periodontal treatment 53-56 £10 single article
Oral health behaviours and perceptions reported by Indigenous Australians living in Darwin, Northern Territory 57-61 £10 single article
Trends in the geographic distribution of dental clinics in Japan 62-64 £10 single article

Subscribe

Print
£130
Online (Single user only)
£130
Print & Online (Single user only)
£150
Institution Online (IP address validation)
£220

Back issues may be obtained from the publisher

Consider recommending subscription to your institution's library

You can view Open Access papers without a subscription.